1. Scope of Work & EstimationAll repair, installation, and maintenance services shall be executed strictly as per the mutually approved digital quotation or job sheet.Any additional faults, spare part requirements, or structural modifications discovered during work execution will be billed extra as a supplementary invoice.

2. Payment Terms & Mobilization AdvanceTo officially log the service request and schedule our engineering team, a mandatory [e.g., 100%] mobilization advance must be cleared by the client.The remaining [e.g., 60%] balance payment is strictly due immediately upon completion of testing, commissioning, and handover of the electronic appliances.Invoices not settled within 7 business days post-handover will attract a late payment fee of 1.5% per month on the outstanding balance.
3. Inspection & Diagnostics FeesA non-refundable Diagnostic and Inspection Fee of ₹[e.g., 250/-] is applicable if our technical team performs onsite troubleshooting but the client elects not to proceed with the recommended repairs.
4. Limited Warranty PolicyService/Labour Warranty: AC & Electronic Alliance’s offers a 30-day warranty solely on the specific repair craftsmanship executed by our team.Component/Spare Parts Warranty: Warranties on replaced hardware (including PCBs, Compressors, or Fans) are strictly bounded by the terms of the respective original equipment manufacturer (OEM). No warranty applies to unbranded components or gas refills on pre-existing legacy pipelines with undisclosed micro-leaks.
5. Access, Site Logistics & Technician SafetyThe client must ensure unhindered and safe physical access to the electronic appliances, along with uninterrupted power/water utilities required for testing.Technician Safety Clause (Mandatory): The client is strictly prohibited from forcing or assigning our technicians to work in high-risk, unstable, or life-threatening environments (such as unsecured high-altitude walls, hazardous wiring, or structurally unsafe areas). AC & Electronic Alliance’s reserves the right to halt operations immediately under such threats. Any forceful deployment that compromises the physical safety or life of our technician will result in immediate termination of service and strict legal action under applicable safety laws.
6. Limitation of LiabilityAC & Electronic Alliance’s is not liable for any pre-existing internal appliance decay, structural cracks during core drilling, or indirect economic losses/downtime resulting from appliance malfunctions
7. Governing Law and JurisdictionThese terms shall be governed by and construed in accordance with the laws of India. Any legal disputes arising out of our services shall be subject to the exclusive jurisdiction of the courts in Delhi (110053) only.